Data & Account Deletion

You have the right to request the deletion of the personal data we hold about you. This includes data collected during your use of our website, mobile application, and services. We process these requests in accordance with applicable data protection laws.

Upon your request, we will delete the following categories of data:

• Personal Identification: name, email address, phone number, and mailing address.
• Profile Information: username, profile pictures, and biography.
• Usage Data: activity logs, preferences, and settings.
• User-Generated Content: posts, comments, and reviews (unless anonymized).

Please note that we may be required to retain certain data for a limited period for legal, security, or operational reasons, such as:

• Compliance with legal obligations (e.g. tax and financial records).
• Resolving disputes and enforcing our agreements.
• Detecting and preventing fraud or security breaches.

Once the retention period expires, your data will be securely deleted or anonymized.

To request the deletion of your data, please contact us with the subject “Data Deletion Request”. Email privacy@hospisavvy.com or visit https://hospisavvy.com.

We will respond to your request within 30 days. We may need to verify your identity before processing your request to ensure the security of your data.

At HospiSavvy, we value your privacy and data rights. If you wish to discontinue using our services, you have the right to request the deletion of your account and personal information. This process is permanent and cannot be undone.

To initiate the account deletion process, please follow these steps:

• Email Request: send an email to support@hospisavvy.com with the subject line “Account Deletion Request”.
• Include Details: please provide your registered email address and username to help us locate your account.
• Verification: we may contact you to verify your identity before processing the deletion to prevent unauthorized actions.

Upon processing your deletion request:

• Your profile and personal information will be permanently removed from our active databases.
• Any active subscriptions will be cancelled immediately.
• You will lose access to all services and features associated with your account.
• Some data may be retained in our backups for a limited period or as required by law (e.g. transaction records for tax purposes).